Terms and Conditions - The Great British Flower School 

Thank you for your interest in working together. Please read this information carefully. 

1. Agreement 

This Training Agreement ("Agreement") is made between The Great British Flower School (Company Number 16324314) ("Trainer") and you ("Customer"), collectively referred to as "Parties." 

The purpose of this Agreement is to outline the terms of working together, clarifying our respective roles and communication methods to ensure a positive, productive, and comfortable experience. 

2. Course Content 

Course content and delivery details can be found on the sales page. (Hannah, please copy from Sales Page. We need three versions of the Terms and Conditions.) 

3. Responsibilities 

Trainer’s Responsibilities: 

  • Be on time and prepared for each session. 

  • Offer support and accountability throughout the course. 

  • Answer questions as they arise. 

  • Help you achieve your objectives. 

Customer’s Responsibilities: 

  • Attend each session live or via replay without distractions. 

  • Come prepared and be open to new ideas. 

  • Communicate respectfully with others. Inappropriate behaviour, rudeness, or triangulation may result in removal from the course. 

  • Actively engage in learning and personal growth. 

  • Provide timely payment for the course. 

  • Direct any questions as instructed. 

Contact: support@thegreatbritishflowerschool.co.uk 

4. Group Training 

  • Training session dates and times will be provided in advance. 

  • If changes occur, you will be notified via email and the Facebook group. 

  • Reorganized sessions may be on short notice. 

  • Recordings will be available in your membership area for replay. 

5. Cooling-Off Period & Cancellations 

  • You have a 14-day cooling-off period from the date of purchase to request a refund, provided the course has not started or been accessed. 

  • If you access any part of the course materials within this period, you waive your right to cancel. 

  • No refunds will be given once the course or workshop has begun, whether live or on-demand. 

  • Ensure the course is right for you before committing, as all sales are final after the cooling-off period. 

6. Course Access & Delivery 

  • Courses may be live, pre-recorded, or hybrid (details provided at purchase). 

  • Course materials are for personal use only and may not be shared, copied, or distributed. 

  • Access duration is as stated on the course page; extensions are not guaranteed. 

7. Payments 

  • Payment is accepted via debit and credit card only (no cash payments). 

  • Secure payment mechanisms are used; however, we are not liable for unauthorized third-party access unless due to negligence. 

  • If payment is not received, interest may be charged at 4% per year above Lloyds Bank’s base rate. Course access may be suspended until payment is received. 

8. Refunds & Payment Plans 

  • You may cancel within 14 days by emailing your request. 

  • Services will not start within this period unless you explicitly request it. If training begins, you lose your right to cancel. 

  • Course fees are payable in full once the course commences. 

  • If paying in instalments, this is a payment plan, not a subscription. You remain liable for the full course fee. 

  • Missed payments may result in restricted access to the members' area and Facebook community, and outstanding balances will be pursued. 

9. Confidentiality 

  • Our Privacy Policy is available at www.thegreatbritishflowerschool.co.uk 

  • We handle your personal information in compliance with applicable laws. 

10. Health & Safety (For Practical Elements) 

  • If your course includes practical elements (e.g., flower arranging), you are responsible for your safety when using tools or materials. 

  • The Great British Flower School is not liable for injuries sustained during home practice or online participation. 

11. Technology Requirements 

  • You must have a stable internet connection and a device capable of streaming videos and accessing course materials. 

  • We are not responsible for technical issues on your end. 

12. Intellectual Property 

  • All course content remains the intellectual property of The Great British Flower School. 

  • Course materials may not be reproduced, resold, or distributed without written permission. 

13. Photography & Recordings 

  • Live online sessions may feature participant video. Inform us if you prefer not to be on screen. 

  • Sessions may be recorded for replay within the course portal but will not be shared publicly without your consent. 

14. Disclaimer 

  • We do not guarantee specific results from this course. 

  • Success depends on various factors, including effort, environment, and application of course teachings. 

  • Trainer support is for educational purposes only. 

15. Limitation of Liability 

  • We make no warranties regarding course outcomes. 

  • We are not responsible for indirect, consequential, or special damages. 

  • Except in cases of legal responsibility that cannot be excluded, our liability is limited to the amount paid by the Customer. 

16. Notices 

Any notices required under this Agreement should be sent to support@thegreatbritishflowerschool.co.uk